Terms & Conditions
Last Updated: July 2026
Welcome to Dream Perfumes. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products. If you do not agree with any part of these terms, please refrain from using our website.
1. General Information
This website is operated by Dream Perfumes. Throughout the website, the terms “we,” “us,” and “our” refer to Dream Perfumes.
By accessing our website, placing an order, or purchasing any product, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, customers, and users of the website.
2. Products and Services
All products displayed on our website are subject to availability.
We reserve the right to:
– Add, modify, or discontinue any product without prior notice.
– Limit the quantity of products purchased per customer or order.
– Update product descriptions, prices, specifications, or availability at any time.
We make every effort to display product images, colors, and descriptions accurately. However, actual product appearance may vary slightly due to lighting, packaging updates, or device screen settings.
3. Pricing and Payments
– All prices are listed in Bangladeshi Taka (BDT).
– Prices may change without prior notice.
– We accept available online payment methods and Cash on Delivery (COD) where applicable.
– Customers are responsible for providing accurate payment information.
4. Orders and Acceptance
By placing an order, you agree to provide accurate and complete information.
Orders may be confirmed through phone call, SMS, email, or other communication channels.
We reserve the right to cancel or refuse any order if we suspect fraudulent activity, unauthorized transactions, pricing errors, or incorrect customer information.
5. Shipping and Delivery
Estimated delivery times may vary depending on customer location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Dream Perfumes is not responsible for delays caused by third-party courier services.
Customers should inspect their package upon delivery and report any issues promptly.
6. Returns, Exchanges & Refunds
Due to the nature of fragrance products, used or opened perfumes cannot generally be returned for hygiene and quality reasons.
Returns or exchanges may be accepted only if:
– You received the wrong product.
– The product was damaged during delivery.
– The product has a manufacturing defect.
Customers must notify us within 24 hours of receiving the product and provide clear photo or video evidence.
Refunds or replacements will be processed after verification and approval.
7. Intellectual Property
All content on this website, including but not limited to:
– Logo
– Product images
– Product descriptions
– Graphics
– Website design
– Text and other content
is the exclusive property of Dream Perfumes and may not be copied, reproduced, distributed, or used without prior written permission.
8. User Conduct
You agree not to:
– Use the website for unlawful purposes.
– Attempt to hack, damage, or interfere with website operations.
– Submit false, misleading, or fraudulent information.
– Copy or misuse website content without permission.
Violation of these terms may result in suspension or termination of access.
9. Limitation of Liability
Dream Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Customers are responsible for reviewing product descriptions and ensuring product suitability before purchase or use.
10. Privacy
By using our website, you consent to the collection and use of necessary customer information for order processing, customer support, and service improvement.
We do not sell or share your personal information with third parties except where necessary for payment processing, shipping, or legal compliance.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Bangladesh.
12. Changes to These Terms
Dream Perfumes reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Changes become effective immediately upon publication on this page. Continued use of the website indicates your acceptance of the updated Terms.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Dream Perfumes
House 01, Flat 3B, 3rd Floor
Opposite of Khidmah Eye Hospital
South Khilgaon, Dhaka-1219
Bangladesh
Phone: +8801304005388
Email: dreamperfumesbd@gmail.com
